{"id":29895,"date":"2021-03-24T11:11:53","date_gmt":"2021-03-24T10:11:53","guid":{"rendered":"https:\/\/mcaseed.com\/banks\/"},"modified":"2026-03-30T11:28:03","modified_gmt":"2026-03-30T09:28:03","slug":"banks","status":"publish","type":"post","link":"https:\/\/mcaseed.com\/en\/banks\/","title":{"rendered":"The challenges of the banking world in the face of digitalisation"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>In the space of two decades, the banking sector has had to deal with the arrival of a huge tsunami: the Internet and new technologies.<\/br><br \/>\nThe democratisation of mobile telephony and internet access has inexorably shaken the banking world, which is not known for its flexibility either in customer relations or in its own back office.<\/br><br \/>\nThe arrival of online banks, among others, has forced these large companies to begin their digital transformation sine qua non. The sector is currently tending towards a certain equilibrium as the major traditional banks open up dematerialised services or take over existing online banks.<\/br><br \/>\nBut while banks have largely succeeded in meeting these new challenges, others await them as the world of digitalisation is not about to end. In parallel with the new ways of conceiving the banking profession, a question arises: why continue to go to a bank branch?<\/p>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>A successful digital revolution<\/h2>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Despite their somewhat \"old-fashioned\" image, banks are often at the cutting edge of new economic practices. The arrival of digitisation has been handled rather well. While it facilitated the relationship between bankers and customers, it was mainly used for the internal tasks of a bank.<\/br><br \/>\nLittle by little, new solutions have appeared in the back office or even at a more global level, such as the globalisation of exchanges and their automation.<\/br><br \/>\nSoftware and computers have invaded the banking space but also the public space, with the introduction of the famous ATMs. We have seen them flourish in the cities but also in some villages. But, as a sign of the times, some are being removed.<\/br><br \/>\nFor while digitisation and new technologies have been welcome tools for bankers, the arrival of digitalisation has been a real kick in the pants.<\/p>\n<\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>The upheaval of digitalisation<\/h2>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>The arrival of the Internet has been rather well received by the banks, which are mainly interested in the reduction of interbank exchanges but also in the access to real time information such as international stock exchanges, exchange rates, etc.<\/br><br \/>\nHowever, what many did not anticipate was the democratisation of the mobile internet which would give rise to hyper-competitive online banks.<\/br><br \/>\nOn the one hand, we have a <strong>public's appetite for 100% digital<\/strong>.<br \/>\nNowadays almost everyone does a search on the internet before buying. As for the purchases themselves on the web, their volume increases every year. While some banks were investing in these virtual shops, they did not necessarily realise that their own business domain could be dematerialised. Who could have said just 10 years ago that one day you could open a bank account in a few minutes in a tobacco shop?<\/br><br \/>\nOn the other hand, we have <strong>attractive bank conditions<\/strong>. Mobile banks have arrived on the market with two considerable advantages: they are completely in tune with the new technology needs of an increasingly connected public, and they offer banking fees, which are often criticised in the traditional system, close to zero.<\/br><br \/>\nThis is because dematerialised banks no longer need to have a physical establishment or branch in every canton and every major city. Not to mention, of course, the costs involved in using them and hiring reception, protection and security staff. As a result, operating expenses are kept to a minimum, resulting in minimal bank charges. You can now have an account with a credit card for a minimal investment.<\/br><br \/>\nIn addition, dematerialised banks make it possible to carry out all traditional operations from anywhere, from a smartphone or tablet, at any time. Finally, some online banking services offer a simple way to pay with your smartphone.<\/br><br \/>\nThis nomadism has also delighted professionals in multiple sectors who can manage their entire company in a dematerialised manner.<\/br><br \/>\nTraditional banks had to react quickly to this unexpected competition. The vast majority of banks have now integrated a dematerialised subsidiary into their offer.<\/br><br \/>\nCompetition from these new financial institutions has had another unexpected consequence: customer volatility. Banks must therefore not only propose dematerialised offers, but also and above all, like any company selling services or goods, integrate the user experience into their thinking.<\/br><br \/>\nHowever, beyond basic banking services, a whole world is affected by this digital revolution. We have seen the emergence on the market of banking organisations that are a little different, happily combining finance and technology: the famous Fintech.<\/br><br \/>\nThese entities are not always banks per se. The term \"financial start-up\" can be used more generally to define what Fintech is. These companies often develop around a well-established strategy: specialising in a very specific or even hyper-precise sector of the banking world.<\/br><br \/>\nIn B2C, there are the famous 100% digital banks with free credit cards and low fees. But we should also note new ways of financing a project with the arrival of collaborative and\/or cooperative financing platforms which can give a helping hand to a budding business or even support an artist.<\/br><br \/>\nThere are also applications for online payment, dematerialised asset management or the automation and analysis of current investments.<\/br><br \/>\nOnline currency transfer can be found in the B2B world. But here too, specialisation has seen the emergence of new practices on old financing techniques such as factoring. Formerly used to alleviate financial difficulties, factoring leaves the management of advance financing to a credit organisation.<\/br><br \/>\nWe can also talk about Insurtech or digital insurance which can also be collaborative. Regtech analyses the adequacy of the movements of companies in the international banking sector with the various regulations.<\/br><br \/>\nThis explosion of new tools and organisations is now relatively subsiding. The market is shrinking as most of the big banks are either investing in fintech internally or buying up specialist start-ups to get their know-how, technology and customers.<\/br><br \/>\nHowever, the digital transformation has also changed the internal functioning of banks.<\/br><br \/>\nDigitalisation, digitalisation, automation and Big Data analysis have also gradually made their appearance internally, often with some difficulty. Indeed, unlike banking institutions born in a 100% digital environment, successful digital transformation requires efforts and often large investments for old companies.<\/br><br \/>\nBecause digitalisation leads to changes in internal management. The sectorisation of services is reduced, management becomes transversal. There is a paradigm shift in corporate culture with a less pyramidal vision and increased employee cohesion. Often this new and agile perception can clash with ways of working that have become either obsolete or inefficient.<\/br><br \/>\nThis is where audit companies like ours come in to analyse the digital past, optimise the digital present and anticipate the future. Because new technologies are always evolving and between the emergence of virtual currencies and the massive arrival of blockchain technology, the banking sector is still facing challenges.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"https:\/\/mcaseed.com\/formulaire-informations\/\">I am ready to meet the challenges of digitalisation<\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,17],"tags":[],"class_list":["post-29895","post","type-post","status-publish","format-standard","hentry","category-banks","category-banques"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The digitalisation of banks and the banking sector in Switzerland | MCA SeedAcademy<\/title>\n<meta name=\"description\" content=\"What are the challenges facing banks in the face of digitalisation? 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